How Do I Book a Public Course?

Visit realresponse.com.au/booking/ to book online, or read below for a step-by-step guide.

Booking a public course with Real Response is easy. Follow these steps to secure your spot:

  1. Visit Our Booking Page
    Go to our online booking portal: https://www.realresponse.com.au/booking/
  2. Choose Your Location
    Decide where you want to train. We offer both face-to-face and online courses:
    • Face-to-Face Locations:
      • Victoria: St Kilda, Geelong
      • Queensland: Gladstone, Townsville
      • South Australia: Adelaide
    • Online Courses:
      • Nationally accredited online courses for HLTAID009–HLTAID012 are available across Australia.
  3. Select a Course
    • Filter courses based on the type:
      • Basic First Aid
      • Advanced First Aid
      • Electrical First Aid
      • Mental Health
      • Tactical
    • Note: Available courses may vary by location.
  4. Choose a Course Date
    • Select a date that fits your schedule from the available options.
      Note on Course Availability:
      • Limited Spots: There are a limited number of available spots per course. If your group exceeds the number of places, please contact us for assistance.
      • Booking Cutoff for Express and Pass Courses: These courses have a booking cutoff two days before commencement due to the need to complete pre-course work.
      • Large Groups: If you have 10 or more participants, it may be more convenient to organise a private course.
  5. Enter Your Contact Details
    • Provide your personal information as prompted.
    • Choose if booking for just "Myself", Myself and others" or "Other people", 
      • If there are additional students you will be prompted to enter their details also.
    • The system will check against Axcelerate to see if you or the people you have added are returning student:
      • Returning Students: If your email address matches our records, you’ll be asked to enter your date of birth to confirm your student record.
      • New Students: If no match is found, a new account will be created for you.
  6. Enter Your Payment Details
    • Complete the payment process to finalise your booking.

      Need Assistance with Complex Bookings?

      If you have a complex booking involving multiple dates, courses, or participants, we’re here to help:

      Email: support@realresponse.com.au

      Phone: 1300 744 980

      Our support team will assist you in organising your booking to meet your specific needs.